Privacy Policy

Information we collect

• Account information - names, email addresses, phone numbers, and roles for restaurant owners and staff.
• Restaurant data - menus, orders, table activity, and sales history you create in the product.
• Customer data- where a restaurant uses features like receipts or order notifications, we may process a customer's phone number, email, or order history on the restaurant's behalf.
• Usage and device data - log data, device type, and basic analytics used to operate and improve the service.

How we use information

• To provide, maintain, and improve the Ordr Ring service.
• To process orders and payments (payments are handled by Stripe; we do not store full card numbers).
• To send service-related communications and support responses.
• To detect, prevent, and address fraud, abuse, and security issues.

Payments

Card payments are processed by Stripe. Stripe handles cardholder data in accordance with PCI-DSS standards. Ordr Ring does not store full card numbers on its servers.

Sharing

We do not sell your data. We share information only with service providers that help us operate the product (such as hosting, payment, email, and SMS providers), and only as needed to deliver the service or comply with law.

Data retention & your rights

You can request a copy of your data or ask us to delete it. We retain records as required for tax, accounting, and legal obligations. Depending on where you live, you may have rights under the GDPR or CCPA to access, correct, or delete your personal information.

Security

We use industry-standard measures including encrypted authentication, role-based access controls, and reputable infrastructure providers. No system is perfectly secure, but we work to protect your data.

Contact

Questions about this policy? Email us at hello@ordrring.com.