Before you pull up a chair
Frequently asked questions.
Straight answers.
Do I need to buy new hardware?
No. Today the owner portal runs in your browser, and guests order and pay on their own phones. Our iPhone and iPad app is coming soon.
What switching takesIs Ordr Ring a POS?
Online today, in person with the app. Today your guests order and pay on their own phones, online or at the table, and you run things from the owner portal in your browser. In-person payments arrive with our iPhone and iPad app, coming soon. Until then, keep your current POS for in-person payments.
Does it work on Android?
For guests, yes, everything works in the browser. The staff app is for iPhone and iPad only. Our iPhone and iPad app is approved by Apple and launches with our next release.
How does setup work?
Photograph your menu, check the draft the scanner makes, and publish when it looks right. Card payments start once Stripe has verified your business; that timing is Stripe's.
What switching takesWhat happens after the beta?
The first 25 founding businesses get free for a year, plus a founding rate for life: a 0.1% software fee per order.
Do you take a percentage of my sales?
After the beta, yes. Starter has a 1.5% software fee per order and no monthly subscription. Growth is $79 per location per month plus 0.5% per order. Cash orders carry no software fee. Coming soon. Merchants also pay Stripe processing fees on card transactions.
Can I export my data?
Yes. Download your orders, sales and activity log as CSV files from the dashboard at any time.
What switching takesIs my data secure?
Yes. Payments run on Stripe, and card numbers never touch our servers.
What if I have more than one location?
Growth is priced per location. More than a few? Talk to us.
Does Ordr Ring help me get new customers?
Yes. The live neighborhood map sends guests to member businesses.
Am I locked into a contract?
Monthly Growth is billed month to month. Annual Growth is $790 per location, billed upfront for one year. No cancellation fee. Software fees apply per order, and Stripe processing applies only to card transactions.
What switching takesWhat kind of support do I get?
The founder. Email, call, or text: andy@ordrring.com.
What happens if my internet goes down?
Guests order and pay on their own phones over their own mobile data, so a store WiFi outage does not stop orders coming in. You can keep watching orders on a phone using cellular data.
Have another question? Ask the founder directly: andy@ordrring.com